Main features
- Smart Automation: Context uses advanced AI, including GPT-4, to provide accurate and detailed answers to technical questions, reducing the need for human intervention.
- Repetition Elimination: The tool automates responses to frequently asked questions, allowing your team to focus on unique customer queries instead of answering the same questions over and over again.
- Versatile Integration: You can import data from various sources, such as websites, PDFs, GitHub repositories, wikis, and YouTube videos, ensuring seamless integration of all your content.
- Continuous Support 24/7: Context provides 24/7 automated technical support, giving your users instant answers.
- Improved Knowledge: The tool allows you to better understand your users' real queries, helping you improve both your product and its documentation.
Significant Advantages
- Saving Time and Resources: By automating responses and reducing your team's workload, Context saves valuable time and resources.
- Greater efficiency: With the ability to respond to user queries at any time, you can provide efficient service and improve customer satisfaction.
- Precision and Consistency: The answers provided are accurate and consistent, eliminating the possibility of human error.
- Ease of Implementation: Installs quickly across multiple channels such as websites, apps, Slack, and Discord, making it easy to engage with users where it matters most.
- Monitoring and Continuous Improvement: You can track queries, collect feedback, and refine your documentation to offer higher quality support.
- Transparency: All answers include their source, giving users the confidence of knowing where the information comes from.
- Advanced Flexibility: Context offers additional features, such as inviting your entire team, API for scheduling queries and responses, and the ability to include calls to action (CTAs) in responses.
Target audiences
- Software Developers: Context is ideal for developers who need to provide technical support to users of products and applications. It allows them to automate responses to common questions and improve customer service efficiency.
- Technical Support Teams: Technical support teams to reduce workload, provide 24/7 assistance and maintain a high level of accuracy in responses to users.
- Technology Companies: Technology companies that offer software-based products and services to improve customer service, reduce operating costs, and ensure consistent and accurate responses.
- Product Managers: Product managers can better understand user needs and questions, helping them make informed decisions about product improvements and updates.
- Website and Application Owners: Those who manage websites and applications can implement it to provide automated support to their users and improve customer experience.
- Companies with Complex Technical Documentation: Companies that have complex technical documentation to simplify the search for information and answers for their users.
- Startups and Entrepreneurs: Startups and entrepreneurs can benefit from Context's efficiency and automation in the early stages of their product development, allowing them to offer technical support without a large investment in staff.
Price plan
250 consultation credits per month.
Up to 500 documents.
5 synchronizations per month.
500 consultation credits per month.
Up to 1,000 documents.
10 synchronizations per month.
2,000 consultation credits per month.
Up to 2,500 documents.
25 synchronizations per month.
50 consultation credits in total.
Up to 100 documents in total.
2 synchronizations in total.
No need for a credit card.
Contact the company to obtain a personalized quote and an onboarding process adapted to your needs.
Query credits are used to pay for answers in Context, where a GPT-3.5 answer costs 1 credit and a GPT-4 answer costs 20 credits.
The document limit refers to any documents, videos, web pages, PDF pages, etc., that are included in your source material.
Context offers additional features like an embeddable widget, integration with Slack and Discord, answer reviews, and priority support, depending on the plan you choose.
Prices may be subject to change and it is advisable to visit their website for the most up-to-date information.
Conclusion
Context is an artificial intelligence tool that provides efficient and accurate solutions to technical questions.
With flexible pricing plans, from free to enterprise, it adapts to various needs.
It allows you to automate responses, reduce workload, and improve technical support efficiency.
With advanced features and generous limits, Context positions itself as an essential tool for developers, support teams, and technology companies.
